Privacy Policy

1. Information We Collect

We may collect the following information:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Billing Address
• Shipping Address
• City, State, PIN Code, Country
• Date of Birth (Optional)
• Gender (Optional)
• Account Login Information & Order History

Payment Information

Payments are processed securely through authorized payment gateways. We may receive:

• Transaction ID
• Payment Status
• Payment Method
• Payment Reference Number

Technical Information

While browsing our website we may automatically collect:

• IP Address & Device Information
• Browser Type & Operating System
• Pages Visited & Session Duration
• Referral Source & Cookies
• Device Identifiers

Wellness Information

If you voluntarily complete our Wellness Quiz or submit lifestyle preferences, we may collect:

• Health Goals & Lifestyle Information
• Age Group & Exercise Habits
• Water Intake & Sleep Patterns
• Dietary Preferences

This information is used solely for providing personalized wellness recommendations and improving your shopping experience.

2. How We Use Your Information

Your information may be used to:

• Process and fulfill orders
• Deliver purchased products
• Verify payments
• Provide customer support
• Send order confirmations and shipping updates
• Recommend suitable products
• Personalize your shopping experience
• Improve website performance and customer service
• Conduct analytics and prevent fraud
• Comply with applicable laws

3. Cookies

We use cookies and similar technologies to:

• Improve website functionality
• Remember your preferences
• Keep products in your shopping cart
• Analyze visitor behaviour
• Improve marketing campaigns
• Deliver personalized content

You may disable cookies through your browser settings. Certain website features may not function correctly if cookies are disabled.

4. Third-Party Services

To operate our business efficiently, we may share limited information with trusted service providers. These may include:

These providers receive only the information necessary to perform their services.

5. Marketing Communications

If you subscribe to our updates, we may send:

• Wellness Tips & Healthy Lifestyle Content
• Product Recommendations
• Offers, Promotions & New Product Launches
• Festival Campaigns & Order Updates
• Reorder Reminders

You can unsubscribe at any time by clicking the unsubscribe link in emails or replying to SMS/WhatsApp messages.

6. Data Security

We use commercially reasonable security practices including:

• SSL Encryption
• Secure Payment Gateways
• Secure Cloud Infrastructure
• Password Protected Systems
• Restricted Access Controls
• Firewall Protection

While we take appropriate measures to safeguard your information, no electronic storage system can be guaranteed to be 100% secure.

7. Data Retention

Your information is retained only as long as necessary to process orders, provide customer support, comply with legal obligations, resolve disputes, and improve services.

Information is securely deleted or anonymized when no longer required.

8. Sharing of Information

We do not sell or rent your personal information.

Information may be shared only:

• With payment processors and logistics partners
• With technology providers
• Where required by law or legal proceedings
• During mergers or business restructuring (if applicable)

9. Your Rights

Subject to applicable laws, you may request to:

• Access your information
• Correct inaccurate information
• Update your account
• Delete your personal information
• Withdraw marketing consent
• Request details regarding processing of your information

To exercise these rights, contact us using the details below.

10. Children's Privacy

Our products and website are intended for adults. We do not knowingly collect personal information from children below 18 years of age without parental or guardian supervision.

11. International Users

Our services are primarily intended for users located in India. If you access our website from outside India, your information may be processed and stored in India.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. Please review their respective privacy policies before sharing information.

13. Changes to this Policy

We may revise this Privacy Policy from time to time. Changes become effective immediately upon publication on this page. The "Last Updated" date will always reflect the latest revision.

14. Contact Us